Delivery Information

Last Updated: March 2026

At WisdomOfStyle, we understand that anticipation is part of the joy of discovering your new curated pieces. We are committed to ensuring your order arrives safely, elegantly packaged, and within a reasonable timeframe.

Please read the following information carefully regarding our shipping methods, costs, and delivery process. If you have any questions, please do not hesitate to contact us at info@wisdomofstyle.com.

1. Order Processing Time

We believe that true style is worth the wait. Each item at WisdomOfStyle is carefully selected, handled, and packaged with the same attention to detail that defines our brand.

Standard Processing: All orders are processed within [1-3] business days (excluding weekends and public holidays) after payment confirmation and address verification.
Order Confirmation: You will receive an email confirmation immediately after placing your order. Once your order has been processed and shipped, you will receive a second email containing your tracking information.
Pre-Order Items: For items marked as "Pre-Order," the estimated shipping date will be clearly indicated on the product page and at checkout. Please note that if your order contains both in-stock and pre-order items, the entire order will be shipped together once the pre-order item becomes available, unless you choose to place separate orders.

During promotional periods or seasonal sales, processing times may be extended by a few days. We appreciate your patience and understanding.

2. Shipping Rates and Delivery Times

WisdomOfStyle offers flexible shipping options to accommodate your needs. All shipping costs are calculated based on your location, the weight of your order, and the shipping method selected.

Shipping costs are displayed clearly at checkout before you complete your purchase.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	[5-8] Business Days	USD100 / Free on orders over USD200
Express Shipping	[2-3] Business Days	USD250
Priority / Overnight	[1-2] Business Days	USD500

Please Note:

Delivery timeframes are estimates provided by our carrier partners and commence from the date of dispatch, not the date of order.
Estimated delivery times are not guaranteed and may be subject to delays due to factors beyond our control, such as customs clearance, weather conditions, or peak holiday seasons.
Delivery times do not include the processing time mentioned in Section 1.

3. International Shipping and Customs

Yes, we ship worldwide! WisdomOfStyle is proud to serve discerning customers across the globe.

3.1 Destinations
We ship to most countries worldwide. If your country is not listed at checkout, please contact us at info@wisdomofstyle.com. We will do our best to accommodate your request.

3.2 Customs, Duties, and Taxes

Important Notice: WisdomOfStyle is not responsible for any customs duties, import taxes, value-added tax (VAT), or brokerage fees that may be applied to your order by the destination country's customs authority.
Buyer's Responsibility: All fees imposed during or after shipping are the sole responsibility of the customer. These charges vary widely from country to country and are determined by your local customs office.
Recommendation: We strongly recommend that you contact your local customs office for more information regarding potential charges before placing your order.

3.3 Customs Clearance Delays
Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. WisdomOfStyle cannot be held liable for such delays.

4. Tracking Your Order

Once your order has been dispatched, we will send you a shipping confirmation email containing:

Your tracking number;
A link to the carrier's website for real-time tracking;
A summary of your order.

You can also track your order status at any time by logging into your account on our website and viewing your order history.

If you have not received your tracking information within [5] business days of placing your order, please:

Check your spam or junk email folder;
Contact us at info@wisdomofstyle.com with your order number.

5. Shipping Address

Please ensure that your shipping address is entirely correct and complete before finalizing your purchase.

Your shipping address should include:

Full name (and company name, if applicable);
Street address, apartment/suite number;
City, State/Province, Postal Code;
Country;
Contact phone number (recommended for carrier delivery).

Incorrect Address: WisdomOfStyle cannot be held responsible for packages delivered to an incorrectly provided address. If you realize you have made a mistake, please contact us immediately. We will do our best to update the address with the carrier, but we cannot guarantee changes once the order has been processed.

6. Packaging

At WisdomOfStyle, we believe that the unboxing experience should be as elegant as the pieces themselves.

Sustainable Luxury: All orders are carefully packaged in our signature WisdomOfStyle packaging, designed to protect your items while reflecting our commitment to quality and aesthetics.
Discretion: For your privacy, our packaging does not explicitly disclose the contents of the package, and our shipping labels do not indicate "WisdomOfStyle" as a high-end fashion brand unless required by customs documentation.

7. Lost or Damaged Packages

7.1 Damaged in Transit
We take great care in packaging our luxurious items to ensure they reach you safely. However, if your order arrives damaged:

If possible, refuse the package from the carrier.
Take clear photographs of the damaged product(s) and the outer packaging.
Report the damage to us within [48 hours] of delivery.

Please contact us at info@wisdomofstyle.com with:

Your order number;
Photographs of the damage;
A brief description of the issue.

We will work with you to resolve the matter as quickly as possible, whether through replacement, repair, or refund.

7.2 Lost Packages
If your tracking information shows that your package has been delivered but you cannot locate it:

Check with neighbors, building management, or around your property;
Verify that the shipping address was correct;
Contact the carrier directly using the tracking information provided.

If the package is confirmed lost by the carrier, please contact us immediately. We will file an investigation with the shipping carrier on your behalf. Please note that insurance claims can take up to [15-30] days to process.

8. Failed Delivery and Returns to Sender

8.1 Failed Delivery Attempts
If a delivery attempt fails due to:

Incorrect address provided by the customer;
Unavailability of the recipient;
Refusal to accept the package;
Unclaimed package at the local post office or depot.

The package will typically be returned to us. In such cases:

We will contact you to arrange reshipment.
The customer is responsible for the shipping cost for reshipment.
If you prefer a refund instead of reshipment, the refund will be processed minus the original shipping cost and any return shipping fees incurred.

8.2 Address Verification
To avoid failed deliveries, we may use third-party address verification tools. If your address cannot be verified, we may contact you for clarification before processing your order.

9. Order Modifications and Cancellations

9.1 Modifications
If you need to modify your order (change size, color, address, etc.), please contact us immediately. We will do our best to accommodate your request. However, once an order has entered the shipping process, modifications may no longer be possible.

9.2 Cancellations
You may cancel your order for a full refund only if the order has not yet been processed for shipping. Once your order has been processed or shipped, our standard Return Policy applies.

10. Delivery to PO Boxes and Military Addresses

PO Boxes: Please note that certain shipping methods (especially Express and Priority services) may not deliver to PO Box addresses. If you provide a PO Box address, we reserve the right to select an appropriate shipping method or contact you for an alternative address.
Military Addresses: We ship to [APO/FPO/Diplomatic addresses] where supported by our carriers. Please allow additional time for delivery to these destinations.

11. Contact Us

If you have any further questions about our delivery process, need assistance with tracking, or have special delivery requests, please reach out to our team.

Email: info@wisdomofstyle.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM

We are here to ensure your WisdomOfStyle experience is seamless from click to unboxing.